Next Level Talent Group are working with a fantastic client based in Yeovil, who are looking for hire a Service manager. In this pivotal role, you will be responsible for overseeing the daily operations of the service department, ensuring high standards of customer satisfaction, and maintaining efficient workflow processes. Your expertise in automotive services will be instrumental in managing a team of technicians and service advisors, coordinating service appointments, and ensuring all tasks are completed to company standards.
This is an excellent opportunity for a Service Manager with strong motor trade, vehicle service, and workshop management experience to join a professional and well-organised service department.
Key Responsibilities
You will be responsible for the efficient day-to-day running of the workshop, including:
- Allocating technician workloads and prioritising repair jobs
- Managing workshop scheduling and service planning
- Monitoring vehicle health checks (VHC) and technician productivity
- Coordinating vehicle movement within the workshop
- Communicating job progress with service advisors and front-of-house teams
- Ensuring efficient workshop workflow and service turnaround times
- Managing job cards, administration and service documentation
- Maintaining high standards of health & safety, workshop organisation and cleanliness
- Supporting technicians to achieve productivity targets and performance standards
- Resolving workshop issues and ensuring smooth service department operations
Essential skills:
- Previous experience as a Service Manager / Workshop Manager or similar
- Strong knowledge of vehicle servicing, repairs, diagnostics and workshop operations
- Experience managing technician productivity and job allocation
- Excellent organisation and time management
- Strong communication and leadership skills
- Ability to work under pressure in a busy environment
- Experience with job cards, service scheduling and workshop management systems
- A full UK driving licence
Benefits
- Salary up to 36k
- Bonuses bringing OTE to £45k
- Monday to Friday
- Excellent Company Benefits